Landlords’ questions, answered
How much do you charge landlords?
Management costs 7.5% of the monthly rent for rent collection, 12% for full management and 18% for full management with rent guarantee, all including VAT. Each new tenancy costs £600 including VAT. Tenant find only costs one month’s rent plus VAT, with a minimum of £720 including VAT. Every fee is on our price list.
What does the free 60-day trial cover?
When we take on a new property on Premium, Gold or Economy, you pay no monthly fee for the first 60 days. It’s for new properties only, so it doesn’t apply again each time you re-let. The new tenancy fee still applies. The trial isn’t available on Budget, which has no monthly fee.
What do I get from a free rent valuation?
The rent your property could achieve based on local evidence, what needs doing before you let it, and what each package would cost you in pounds. It’s free, and you don’t have to go ahead.
Do I have to sign a contract?
Yes. One agency agreement covers all four packages, and every package has a one-month cancellation policy.
Can I move to you if I already have a letting agent?
Yes, at any time, including in the middle of a tenancy. Your tenancy carries on unchanged and switching to us is free. Check your current contract for its notice period and any exit fees, and we’ll read it for you if you send it over.
Can you just find me a tenant?
Yes, that’s our Budget package. We market the property, run the viewings, vet applicants and prepare the tenancy agreement for you to sign. Your tenant pays the first month’s rent and the deposit directly to you, and you protect the deposit. Our fee is due when you accept a tenant, before the agreement is signed.
Who carries out repairs?
Spectro, our own maintenance team, available 24 hours a day. We never add a mark-up to contractor invoices, so you pay what the work costs. On Economy, there’s a £30 charge per job as well as the contractor’s cost.
Is my money protected?
We’re members of a Client Money Protection scheme and the Property Redress Scheme, and we’re UKALA accredited and ICO registered. On our managed packages, tenants’ deposits are protected with the Deposit Protection Service (DPS).
Which areas do you cover?
We manage landlords’ homes across Evesham, Worcester and the rest of Worcestershire, and work with landlords in Warwickshire, Gloucestershire, Herefordshire and the Cotswolds. See our pages for Evesham and Worcester.
Do you let commercial property?
Yes. We let and manage shops, offices and commercial units. About a fifth of the property we manage is commercial.
Written by Lukasz Rusiecki, Managing Director of Gallery Properties.
The Gallery Properties Ltd. registered in England and Wales. Company no. 07253317. VAT no. 995551960. Dresden House, 51 High Street, Evesham WR11 4DA. Last checked: 3 November 2026. This page is general information, not legal advice.