Tenants

From 1 June 2019, the only payments that landlords or letting agents can charge to tenants in relation to new contracts are:

• rent
• a refundable tenancy deposit capped at no more than 5 weeks’ rent where the total annual rent is less than £50,000, or 6 weeks’ rent where the total annual rent is £50,000 or above
• a refundable holding deposit (to reserve a property) capped at no more than 1 week’s rent
• payments associated with early termination of the tenancy, when requested by the tenant
• payments capped at £50 (or reasonably incurred costs, if higher) for the variation, assignment or novation of a tenancy
• payments in respect of utilities, communication services, TV licence and Council Tax
• a default fee for late payment of rent and replacement of a lost key/security device giving access to the housing, where required under a tenancy agreement

See the housing ‘how to’ guides.

We’d like to inform you that, as a commercial decision, we only charge rent, holding deposits, and refundable security deposits. We do not charge any other fees permitted under the Tenant Fees Act 2019, such as variation fees or default fees for late payment of rent. We believe these additional fees shouldn’t be charged to tenants, and we are committed to making the renting process as fair and transparent as possible.